UDR, Inc. and its affiliated companies are adding a Senior Maintenance Technician to our team at Highlands of Marin, our exclusive apartment community located in San Rafael, CA!

Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?

As a Senior Maintenance Technician, every day is an opportunity for you to deliver first-class service in turn achieving customer happiness and resident retention.

Schedule: Sunday-Thursday (8:00AM-5:00PM)

Compensation: ($30.00/HR - $33.00/HR) + 50% Rent Discount.

GENERAL SUMMARY OF DUTIES: Functions in a support role to the Service Manager and District Service Manager. Responsible for ensuring that the physical aspects of the community meet the company's established standards and any applicable laws. The Service Technician diagnoses problems and makes repairs in areas such as HVAC/cooling tower, boiler systems, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliance. Service Technicians are responsible for make ready vacated apartments or supervising the work of third-party vendors for re-leasing as needed and assigned. Associates may be certified in one or all of the skilled trades in which they are responsible. On-Call rotation may be required as needed.

ESSENTIAL FUNCTIONS:

Level 1:

• Respond to common area and resident requests for maintenance and service by taking
• appropriate action to repair and/or restore service within the quality and time standards
• established by the organization.
• Maintain the overall appearance and cleanliness of the community as assigned including
• grounds, amenities, building exteriors, market ready units, interiors, breezeways, curbs,
• signage, leasing office, central garbage areas, parking lots and other buildings and common
• areas are free of debris, trash, graffiti, and other items which affect the appearance of the
• All deficiencies and or risk management safety issues are reported immediately.
• Ensure that apartments are ready for occupancy as directed by the Service Manager. May be
• required to perform various tasks and as needed including electrical, HVAC, plumbing,
• carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as
• well as carpet cleaning, painting, and overall apartment cleaning or other activities as
• necessary or as directed.
• Maintain tools, equipment, and workspace and ensure they are organized and in proper
• working order, request replacements as necessary, and assist in stocking the inventory.
• Provide superior customer service to internal and external customers.
• Comply with all Company policies and procedures related to employment.
• Commit to Living the UDR Values each day in every action taken when executing the
• essential functions of the job.
• Perform other duties as assigned or as necessary.

Level 2: Senior Service Technician will perform all essential functions of Level 1 with a higher

level of responsibilities.

• Provide a more complex level of services as needed for a high-profile high-rise community,
• large complex community or for multiple communities.
• Assist in training and mentoring of new Service Techs or Apprentices.
• Assist with scheduling and supervising contractors as requested.
• Assist with purchasing supplies and equipment to maintain appropriate levels of inventory
• working within the budget guidelines if requested.

EDUCATION AND EXPERIENCE:

• High School Diploma or its equivalent preferred or Technical or vocational certificate and or
• degree preferred.
• Minimum of three to five years of relevant experience in building and mechanical
• maintenance Including plumbing, electrical, appliance repair, painting and drywall.
• Experience and knowledge of HVAC and carpentry is a strong preference.
• EPA Type II, III or Universal certification preferred.
• Fire control room/fire life safety systems is a plus for most tower communities. Weekly fire
• pump testing certification is a plus for these communities.
• Certification in Chlorine, Fluorine, and Carbon (CFC) preferred.
• Some locations require certification in pool operation (CPO).
• Must have and maintain a valid driver's license unless otherwise noted.

Career Development and Advancement:

We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization's most important asset.

Exceptional Benefits:

We offer a comprehensive benefit package, apartment rental discount, company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.

Additional Benefits Offered:
* Medical, Dental, Vision Plans
* Lifestyle Flexible Spending Account
* Medical Flexible Spending Account
* Dependent Care Spending Account
* Supplemental Term Life Insurance
* Voluntary Cancer Insurance
* Supplemental Short-Term Disability Insurance / AD&D Insurance
* Voluntary Long Term Care Insurance
* 401(k) Plan with company match
* Rent Discount

About UDR, Inc.

UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!

UDR Inc. is an Equal Employment Opportunity Employer:

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.